FROM THE MASS HIGHWAY DIVISION

By 1610 January 1, 2017 21:57

FROM THE MASS HIGHWAY DIVISION – PLEASE INFORM ALL DRIVERS E-ZPass Massachusetts Changes Under the new E-ZPass MA system it can take from 3 to 6 days for tolls to be deducted from your account. If you have incurred tolls or airport fees in the past week, the amount shown on the airport Kiosk as your ‘account balance’ may not reflect your recent transactions! You should not rely on the kiosk for the current balance of your E-ZPass balaFROM THE MASS HIGHWAY DIVISION – PLEASE INFORM ALL DRIVERS
E-ZPass Massachusetts Changes
Under the new E-ZPass MA system it can take from 3 to 6 days for tolls to be deducted from your account.
If you have incurred tolls or airport fees in the past week, the amount shown on the airport Kiosk as your ‘account balance’ may not reflect your recent transactions! You should not rely on the kiosk for the current balance of your E-ZPass balance.
To prevent your account from falling insufficient – which will prevent the MassPort taxi pool gates from opening – you should register a credit card or bank account to your E-ZPass account and replenish your E-ZPass MA balance automatically. E-ZPass MA will confidentially maintain your credit card and/or bank information – so that whenever your E-ZPass MA account balance falls below the low balance threshold, E-ZPass MA will charge your credit card or bank account to bring your balance back up to a safe amount. This will ensure your uninterrupted travels in the airport taxi pool, the TWT, the Tobin Bridge, the Sumner/Callahan Tunnels and the Turnpike.
If you wish to continue to use cash it is important to maintain a safe balance at all times. This may require you to maintain records of your trips and continually replenish your E-ZPass MA account before each trip. As tolls post to your account, they will reduce your balance accordingly and it is important to make sure there is enough money in your E-ZPass MA account at all times.
Please log into your account via www.ezpassma.com or contact the E-ZPass customer information center at 1-877-627-7745 to update your account or review your options.
Lieutenant Tom Lema
Hackney Carriage Unit
BPD Headquartersnce.

By 1610 January 1, 2017 21:57
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